RETURNS & EXCHANGES
If any merchandise is defective, or does not otherwise meet your expectations, it may be returned for a refund or exchange within 30 days of the date of purchase with receipt.
All exchanged or returned merchandise must be in original condition, and must be unwashed, unused, unaltered and accompanied by the original unisonhome.com sales receipt. Unison will not accept returns for goods that have been altered, mistreated or mishandled.
Please use your packing slip to notate the reason for your return, or to list which item(s) you are requesting in exchange. All returns can be shipped to our Returns Department at 2000 W Fulton St, F-109, Chicago, IL 60612.
Shipping costs for returns or exchange are the responsibility of the sender unless due to an error on the part of Unison. We recommend using a carrier that utilizes tracking numbers or offers certified mail, as we will not be responsible for lost packages.
Unison merchandise that you purchase from locations other than this site will not be accepted. Additionally, Unison merchandise purchased on this site cannot be returned under this policy to any other location. Store location does not accept online returns.