Careers

 

Unison designs and curates a selection of modern home furnishings, specializing in textiles distinguished by unique pattern and timeless quality. We believe good design integrates well in any home, complementing both modern and traditional interiors. What does it mean to stand in Unison? It’s where modern meets timeless, where originality and versatility come together, where good design merges quality with sustainability.

We are looking for intelligent, organized and creative people who are passionate about great design and customer experience to grow an exceptional team. We are located in Chicago with online retail and a direct to consumer catalog.

Available Positions:

Merchandising Assistant

As the Merchandising Assistant at Unison, you will work with the Merchandising team to help successfully and timely implement new product assortments and maintain current collections for each season. You will be tasked with communicating with vendors, organizing product information and assisting in various ways to oversee a wide range of products. Attention to detail, excellent organizational skills and a collaborative attitude along with an entrepreneurial spirit are key attributes for our team.

We are looking for someone who can think analytically, and problem solve creatively and efficiently with the ability to easily shift priorities. The ideal candidate would have previous experience and knowledge in merchandising tasks and structures with the aptitude to work across multiple product categories. To apply, please email your resume to: careers@unisonhome.com.

Unison is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.

Role + Responsibilities

• Manage the life of the SKU from item creation and launch through discontinuation and sell-through.
• Work with vendors on terms of business such as order and shipment details, payment terms and quality issues.
• Assist in the research, verification and entry of product details and key attributes for each new collection.
• Manage and maintain the active samples and sample archives.
• Log and track new sample requests and maintain record of location.
• Assist with the entry of catalog product copy, web product copy and proofreading for each new collection release.
• Assist in the review and audit of products on website for complete and informative product details and specifications.
• Assist with product inspection and/or product issues.
• Gather and prepare samples for photo shoot and/or showroom.
• Assist with preparation of samples, product information and product spreadsheets for each new collection presentation/Product Walk-Through.
• Review product invoices – verifying all pricing, item numbers and details are correct.
• Maintain vendor list and system details – updating terms, MOQ, lead-time by SKU.
• Maintain vendor catalogs – requesting new catalogs and maintaining the archive.
• Order and maintain product replacement parts and swatch inventory.

Required Skills + Experience

• 1-4 years of experience in Merchandising.
• Bachelor’s degree with excellent verbal and written communication skills.
• Excellent problem-solving skills and time-sensitive project management.
• Strong attention to detail, proactive and diligent – all with a positive attitude.
• Ability to work quickly and efficiently in a fast-paced environment with an entrepreneurial mindset.
• Proficient computer skills (Microsoft Word and Excel) and willingness to learn new systems and/or processes.
• Ability to work in a collaborative team environment, communicating clearly and respectfully across all levels of the company.
• Must be able to work independently and with self-initiative.
• Full and detailed knowledge of the Unison product line is required, as well as daily communication with the entire Unison team.

Schedule

Full-time position at 40 hours per week. Unison’s regular hours of operation are 8:30 a.m. - 5:00 p.m. Monday through Friday in our Chicago Headquarters at 5480 N. Elston Avenue.

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Digital Marketing Coordinator

As the Digital Marketing Coordinator at Unison you will be responsible for all email marketing, social media campaigns and brand partnerships. You will be tasked with developing these programs through analytical reasoning and market research in order to incrementally improve the engagement and reach of our marketing efforts.

We are looking for an experienced marketer with creative design skills and a data-driven mindset. A professional looking to own the day-to-day management of core marketing initiatives and develop a path for accelerated growth. To apply, please email your resume to: careers@unisonhome.com.

Unison is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.

Role + Responsibilities

• Manage the end-to-end planning, design, quality assurance, and delivery of Unison email marketing and social media campaigns.
• Own all reporting related to email and social media campaigns. Using data and analytical reasoning to incrementally improve campaign performance on a continual basis.
• Serve as the Unison point of contact on all social media channels; Instagram, Pinterest and Facebook. Proactively managing all engagement and contact points with Unison customers and partners.
• Experiment with new content/formats for social media and other marketing campaigns. Tracking the success of each campaign and reporting results to the Unison team.
• Develop social media partnerships with interior design and trade contacts in order to improve the reach of the Unison brand and product collection. Ensuring brand consistency across all platforms.
• Learn and maintain knowledge of the full Unison catalog including additional details around the origin, inspiration, and specifics of each item. Collaborating with the internal team to improve our campaigns and discover new opportunities based on customer/partner feedback.
• Assist with the management and quality assurance of product information and content on the Unison ecommerce website and other marketing materials. Identifying and recommending new content and experiences to address customer needs or opportunities.

Required Skills + Experience

• 2-4+ years of experience in digital marketing and social media management. Experience in a home goods/furniture, ecommerce, or start-up environment is a plus.
• Bachelor’s degree in Marketing, Communications, or related field.
• Highly proficient with third-party marketing software. Including, but not limited to; email service providers (MailChimp or similar), Adobe Photoshop, and Microsoft Word/Excel.
• Comfortable and confident with managing customer and partner interactions via email, phone, and in-app messaging.
• Possess an excellent attention to detail, positive attitude, and ability to work quickly and efficiently to achieve team goals.
• Maintain professional appearance and reliability during hours of operation.

Schedule

Full-time position at 40 hours per week. Unison’s regular hours of operation are 8:30 a.m. - 5:00 p.m. Monday through Friday in our Chicago Headquarters at 5480 N. Elston Avenue.

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Customer Experience Associate

As a Customer Experience Associate at Unison, you will be working across the Customer Experience and Fulfillment teams, ensuring the entire life cycle of an order is completed to the highest standards, meeting and exceeding customer’s expectations. You will be tasked with managing order processing and quality assurance, problem solving customer questions and issues, assisting the fulfillment team with order picking, cycle counts, and receiving.

We are looking for an excellent communicator with a keen attention to detail and exceptional organization skills, someone driven to exceed customer expectations and brings a positive attitude each and every day. To apply, please email your resume to careers@unisonhome.com.

Unison is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.

Essential Job Functions Include The Following;

Role + Responsibilities

• Provide timely and informative responses to customer inquiries via email, phone, live chat and our in-person showroom. Evolve Unison customer experience and response time standards and drive our evolution into providing best-in-class customer interactions.
• Learn and maintain knowledge of the full Unison catalog including additional details around the origin, inspiration, vendor, product care, and packaging of each item. Working with the merchandising team to improve our product offering and discover new opportunities based on customer feedback.
• Assist with processing, quality assurance, and customer communication of Unison orders. Uncovering new opportunities to drive efficiency through the ordering process and presenting findings to the team.
• Assist with the end-to-end picking, packing, and shipping of Unison orders. Drive efficiency through the fulfillment process by maintaining fast and accurate order processing.
• Help manage ongoing inventory cycle counts and annual inventory process. Report on inventory discrepancies and defective or damaged items.
• Assist with the receipt, inspection, and stocking of inbound shipments. Perform quality assurance and provide product-specific insights that are reported to the merchandising team.
• Assist with other operational duties, as needed. As a small but growing retailer, Unison is searching for team members that have an all-hands-on-deck mentality.

Required Skills + Experience

• 2-3 years of experience in retail sales or customer service. Experience in a home goods/furniture, ecommerce, or start-up environment is a plus.
• Must have high school diploma or equivalent with strong written and verbal communication skills.
• Comfortable and confident with managing customer interactions via email, phone, live chat and our in-person showroom. Providing a personal and engaging approach to each customer communication.
• Proficient computers skills and have the ability/willingness to learn new software imperative to the order management process.
• Possess an excellent attention to detail, positive attitude, and ability to work quickly and efficiently in a fast-paced environment.
• Maintain professional appearance and dependable reliability during hours of operation.

Physical Requirements

• Ability to move, lift, push, pull, carry, and place objects weighing up to 40 lbs. without assistance.
• Standing or walking for long periods of time.

Schedule

Full-time position at 40 hours per week. Unison’s regular hours of operation are 8:30 a.m. - 5:00 p.m. Monday through Friday in our Chicago Headquarters at 5480 N. Elston Avenue.

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Future Opportunities

We are always interested to hear from experienced professionals who would like to potentially join our team. If your experience doesn't align with any role we are currently hiring for, please feel free to send an email with your resume to careers@unisonhome.com to be considered for opportunities in the future.

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